![]() ![]() If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. Our Use and Disclosure of Your Information However, if you disable cookies, you will not be able to use certain features of this website. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. We use cookies to let us know that you are a prior customer so that you don't have to reenter the information you gave us on your prior visits. Our cookies do not contain any personally identifying information. "Cookies"Ĭookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. We use this information to determine our user's demographics and interests so that we can better understand and serve our users. When you visit our website, we also collect some basic information that does not identify individual users. If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction. This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy. You can expect a refund, in the same form of payment originally used for the purchase, within seven to fourteen days of our receiving your return. We'll notify you via e-mail of your refund once we have received and processed the returned gift item. To return an item, please call us at (302) 239-1500. Otherwise, you will receive a full refund for the cost of the speciality gift item, but the original and return shipping fee will not be refunded. Please note that we can refund shipping fees only if the return is a result of our error. Speciality gift items that are non-perishable may be returned for any reason, for a full refund (within 7 days of receipt of the item) provided the items are returned unopened with the original packing materials and documentation. To receive the replacement product, please call us at (302) 239-1500. If you are not fully satisfied with your gift, we will replace that product to your satisfaction. Flowers & Perishable Products Flowers & Perishable Products To provide you with the best possible service, you can return your order for replacement or refund. We will try our best to accommodate your request as long as your request meets our cancellation policy. You can call us at (302) 239-1500 anytime to cancel an order. However, if your order is en route or delivered, we will be unable to cancel the order. To provide you with the best possible service, you can cancel your order at anytime prior to delivery. Refund/Cancellation Policy To provide you with the best possible service, you can cancel your order at any time prior to delivery. Please note that we cannot accept international orders online (except to Canada). International orders (except to Canada) must be placed telephonically and generally require 48 hours for delivery. Orders received after 12PM will be delivered the following day. or Canada must be received before 12PM in the recipient's time zone to ensure same day deliveries. Also, for specific time requests, we will do our best to accommodate, but cannot guarantee exact times. Please note that there may be additional charges for special time requests or rush deliveries. Our standard delivery fees apply to orders for addresses anywhere in the U.S. ![]()
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